Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Option to hide schedules from client portal until a caregiver is assigned
I don't want my clients to see the scheduled shift on their client portal calendar until after I have assigned a caregiver to it.
Add CS360 to Amazon devices
Is CS available on Amazon devices? I’m thinking specifically of the Amazon Show. It looks like a great device for Seniors to have in the home and it might be nice to have the Family Portal accessible there. Even voice activated!!
Thank you for submitting your software enhancement request. After careful consideration and analysis, our team has determined that the ask you have made is not feasible at this time.
We appreciate your interest in improving our software and your willingness to share your ideas with us. We take all enhancement requests seriously and strive to deliver the best possible user experience. However, we believe that the feature you suggested is not necessary as there are existing workflows in our software that can achieve the same outcome.
We encourage you to explore the current workflows and take advantage of the functionality already available in the software. Our team is also available to assist you with any questions or concerns you may have regarding the current workflows.
Thank you again for your valuable input and for being a part of our community. We look forward to hearing from you in the future.
How names are presented in the system
Add the ability to decide if names in the system are presented as LastName, FirstName or FirstName, Lastname
Keep schedule parameters when extending a recurring schedule
Currently, when I push out a recurring schedule to extend it for another month, the system sets the original schedule details (times and caregiver) for the new schedules. I would like to it use the information from the schedule I opened to access the recurrence.
The work flow should be: I open the last schedule in the recurrence, I extend the end date, and the schedule, as it was on that date, gets duplicated moving forward.
: Request for automatic task deletion when clients status changes to inactive
• Module: Client management and task deletion
• Description: Request for automatic task deletion when clients status changes to inactive
• Current workflow issue: Manual deletion of individual tasks for each inactive client
• Impact: Time-consuming process, especially for recurring tasks extending years into the future
creating a checklist for new hires
It would be great to be able to create a repeatable task-list under tasks (a default one) for new hires. This would allow you to have a pre-built checklist with assignment each time you have a new hire candidate. Rather than manually recreate the list as a Google doc and/or have to manually recreate each task in tasks.
Change the name and icon of the apps
Change the name of the app to CS360+ (for employees) and brand the management app to CS360 One or some other naming convention. It's be nice if you changed the icon slightly too, either with a + icon or color code it differently.
The full name doesn't even display and I have to click on both to see which is which.
Create the ability to order the statuses for prospective employees
The purpose of having statuses is to progress employees along those statuses, with the ability to order those steps - the "status" is irrelevant and essentially random so useless. It's not a status, but just a tag.
For Caregiver selection allow users to select only certain Caregiver roles (for scheduling)
For Caregiver selection allow users to select only certain Caregiver roles (for scheduling)
Under Caregivers rather than selecting all or individual caregivers we've created different caregivers roles. I'd like to be able to select from that group under the role or at least group them under their roles rather than have to go through and individually select each individual by their name.
Examples:
caregiver
- Testing, Marcus
PRN
- Testing, Sarah
- TestPRN, Marcus
Currently to get those two I have to select them individually not just by their role type.
Caregiver applicant - filter by territory
Please make filtering - not sorting - by territory an option on caregiver applications so that we can find caregivers for a specific territory. The sort option is not helpful because we have multiple caregivers who work in multiple territories.
Customer support service by UserEcho
