As the person who does the Master Schedules for clients I can usually remember what shifts are what Service Types.

When things get really busy it can be easy to forget. Also, if other office staff need to answer questions from Clients, Client family members, or caregivers, it can be very difficult for them to do so when the Service Type isn't readily available.

Example: Mrs Smith's daughter may call to ask when Mary took her Mother shopping last week. When going to Mary's schedule it isn't clear because all you can see if the start and end time of shifts. Some of our clients have multiply types of visits. (Shopping, Personal Care, Transportation) 

This would be so very helpful and a feature I really miss in our old scheduling software.

We have 4 different offices. 

Can we have a sorter in place to sort this report by each office. 

Like Bulk Schedule Delete you don't necessarily want to delete all shifts but being able to cancel multiple shifts at once is more efficient than having to individually change each shift. 

When the caregivers update their availability via the app there should be an email notification to the office/admin that this has happened so we know in real time. instead of having to run a report. 

Add the unavailability/availability tab to the clients profile as well