In all of your reports you have really good detailed information (payroll, invoicing, etc) but you do not have a total for the entire column.

Example - I want to know how many billable hours I have for a given week or total for invoicing for the week but cannot total.

I would like to be able to make modifications to unpublished shifts that are being viewed in the Schedule Calendar New. I would like to: Be able to select a caregiver for a unpublished shift Change start and end times for a unpublished shift

It's visually misleading to say that you can only create a custom form for the client until you open up the tool. 

It would be much more convenient to be able to schedule tasks at specific times rather than morning, afternoon, evening, and NOC. Other software does this and it works so much better. Some of our clients schedule changes from visit to visit so if we're not careful, tasks can get missed if they're not scheduled in the right time frame. Or they become double scheduled. Currently, if the majority of the shift is on NOC, then a bedtime med reminder may not show up because that's on an evening time frame. We have had to put that med reminder in both evening and NOC time frames, and then be careful not to have both caregivers give meds. It makes no sense. 

Ideally, if we schedule a task to be completed at 9pm, it should then pop up for whoever is scheduled during that time. If the evening person stays until 10pm, then it would show up on their shift and not on NOC shift. Visa versa. 

can we add a widget that allows up to see potential clients/ caregiver application that come in? It would be great to see those as a reminder on the front dashboard.

Add 2fA or MFA since we are dealing with sensitive data. Thank you!

I use the Time Tracking feature(Scheduling -> Time Tracking -> Views) to audit weekly schedules for errors before generating invoices. Because there are 7 to 15+ entries per client, I have to review each client individually to ensure accuracy.

The current process for switching between clients is repetitive and slow.

1.I must manually deselect the current client checkbox.

2. I must then find and select the next client checkbox.

3. Because the client list is long and contained within a small scrollable window, I am forced to scroll within that specific container every time I reach the bottom of the visible list to find the next name.

Suggestion: I am suggesting the addition of a Next and Previous button or navigation feature. This would allow me to cycle through the client list automatically. Pressing a button should move the view to the next client without requiring me to manually toggle the checkboxes or scroll through the selection window.

Thank you for considering this improvement.

I suggest that I want to be able to create a classification for example quarte supervisory visit, continues education ..etc that the system will track and remind/keep me updated based/following client starting admission date