Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Add an alert feature for new shifts assigned
This is important for HR purposes to be able to see when a caregiver has been assigned a new shift (not talking about new hire date) but new shift.
Eva, can you give us a little more information about this? Are you suggesting that everytime a caregiver is assigned to a shift, someone in the agency should be notified?
Option to hide invoice details on client portal based on user login.
Some of our clients do not want to show invoice details on the client portal. It would be great if we could have the option to toggle this on/off based on the user.
Save Favorite Reports
The ability to save and/or quickly access 'favorite' reports would be very helpful.
Place Of Service: Display and Edit
Several owners on this first wave have requested to be able to delete 'place of services' as many are not needed.
It would be great if we could not on view this field but also edit it.
With our upcoming waves, I am sure this is going to come up as a request too.
Create pop up alert
Pop up or other way to alert to caregiver or client concerns such as allergy alerts, dog bolting out door, etc.
Search box in Compatibility
Please add a search box on the compatibility page, so I can more easily find the caregiver to match with the client
Option to hide schedules from client portal until a caregiver is assigned
I don't want my clients to see the scheduled shift on their client portal calendar until after I have assigned a caregiver to it.
Add CS360 to Amazon devices
Is CS available on Amazon devices? I’m thinking specifically of the Amazon Show. It looks like a great device for Seniors to have in the home and it might be nice to have the Family Portal accessible there. Even voice activated!!
Thank you for submitting your software enhancement request. After careful consideration and analysis, our team has determined that the ask you have made is not feasible at this time.
We appreciate your interest in improving our software and your willingness to share your ideas with us. We take all enhancement requests seriously and strive to deliver the best possible user experience. However, we believe that the feature you suggested is not necessary as there are existing workflows in our software that can achieve the same outcome.
We encourage you to explore the current workflows and take advantage of the functionality already available in the software. Our team is also available to assist you with any questions or concerns you may have regarding the current workflows.
Thank you again for your valuable input and for being a part of our community. We look forward to hearing from you in the future.
How names are presented in the system
Add the ability to decide if names in the system are presented as LastName, FirstName or FirstName, Lastname
Customer support service by UserEcho
