Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Add an option to add physician information to client's profile
We need an option to add Physician information for the client on the main profile tab. It should include Name, contact info with phone number.
Attendance Points Tab
Caregiver tab named Attendance Points to track points caregivers may accrue do to call offs, tardies, etc
Enter date with number pad
Number pad only works when entering birthdates but doesn't work when entering schedule dates or other dates. You have to use the manual drop downs.
Add "Referral Source" as a category on the left side of the screen
Allow entry of referral sources as their own category in addition to "Clients and Caregivers" so that "Referral Sources" can be accurately tracked and updated. The address book column "referral source" should be changed to "category" so that each contact in CS360 can be tagged appropriately. The column "referral source" is named incorrectly. This is important for agencies who actively market their services and build referral relationships.
Agency can add options under a task
When an agency user creates a task in the admin settings>client>DDM client, it would be great if that person could also create options that would appear "under" it. This would work similarly to the way Pets and Meal Preparation work now.
We extend our sincere thanks for sharing your feature request with us. Your insights are truly appreciated. We're pleased to inform you that we're actively working on optimizing our workflow, and your suggestion aligns with our upcoming plans.
Be sure to keep an eye out for the improvements in the coming months. Your input helps us enhance our platform and better serve our valued users.
Thank you once again for being an essential part of our community!
Visual Indicator of Client/Caregiver Weekly Hours in Calendar View.
Ability to show scheduled and open hours of Clients and Caregivers in Weekly Schedule Calendar view.
Permissions on Folders
In the profiles under the Documents tab you can create folders for the documents. it would be super useful if you can set Privacy conditions on the folders like you can do on the documents.
Create Tasks For Multiple People
We should be able to select multiple clients or caregivers or staff when creating tasks as they may have the same task due on the same date and it takes up admin time to go into multiple people and create separate tasks. We should also have the option to make tasks reoccurring. This is a basic function in all other software I have used prior to caresmartz. Such as wellsky and ersp.
DELETING SHIFTS/SCHEDULES
We need to ability to undo delete, multiple delete, and PROMPT if a shift that already has notes is being deleted.
Customer support service by UserEcho