Thank you for adding your suggestion! Our enhancement roadmap is usually planned for at least 2 months in advance, though we are often looking for highly desired ideas (please vote!).
Any new requests will be considered by our team to determine their universal benefit to all our customers and then added to the roadmap based on potential impact.
Payment Types
Please add ACH and Zelle as additional payment options so records can be reflected accurately.
Thanks!
Thank you for your comment!
Good news! This option is already available to you.
Navigate to Settings>>See All Settings>>on the left side, you will see the Modules, select Client>>DDM Client Management
From that drop down list, you can select Payment Type and click on the green plus button to add the new payer types you require.
Have a different language. Most of our caregivers speak Haitian Creole.
It would be nice to have Creole on the phone app for our Haitian caregivers. That's their main language
add oig
OIG OFFICE INSPECTOR GENERAL FOR CRIMINAL BACKGROUND THAT FLAG ANY HEALTH WORKER WHO IS NOT ALLOWED TO WORK IN THE HEALTH FIELD
Delete Recurrence
Ability to delete a recurring schedule, rather than having to go to "delete bulk schedules." It could ask when you hit "delete" if you want to update future schedules.
Multiple service options/adjustments
- When the homemaker misses the schedule, on the next day that day for another day instead of deleting the schedule and creating a new schedule the homemaker misses the schedule again the problem it doesn’t show in the dashboard (Missed Clock-In/Clock-Out) because it was triggered before can you please make it with multiple triggers in case this happens in the future will trigger and in case the homemaker clock in & out will indicate in EVV plus the tasks.
- The time threshold when set will be a global change for all clients. Can add an option to do it individually in case want to apply for certain clients that will not effect on all. When changing the radius from the main sitting it will be a global change plus it can be changed individually from the client's main page.
- Deleting bulk schedules can be used only for active clients but for an inactive client not showing so if need to delete inactive clients' schedules need to activate the client, delete the schedule, and inactive the client again. Can you add an option for the inactive client as well or remove the restriction to show all clients.
- Caregivers working in different agencies using Caresmart every time need to keep logging in & out to follow the schedule. It’s possible to add an option to be able to switch agencies without login & out.
add respond to contact information on invoices
I think adding a respond to (contact information) on invoices for client convenience
Ability to add client restrictions
Add restrictions like pets and smoking other than in the assessment. The assessment requires adding all tasks again and it would be nice to just click a box instead.
Customer support service by UserEcho
