Caregiver Application

Hi CareSmartz team,

We’ve recently had several caregivers request the ability to view their detailed worked hours directly in the app. Specifically, they would like to see:

• The exact times they clocked in and clocked out

• The client name associated with each shift

• A clear breakdown of hours worked within a biweekly payroll period

After speaking with a Caresmartz representative, we understand that caregivers can currently only view their weekly totals — and only after those hours have been approved.

This creates a few challenges for us:

1. Our payroll is biweekly, so caregivers must check one approved week, then wait for the next week to be approved, and manually combine the totals to confirm their pay.

2. Our caregivers are 1099 contractors and many prefer to track their detailed hours independently.

3. Most payroll software only pulls total hours, not client-level detail, so when caregivers ask for breakdowns, it creates additional manual administrative work for our team.

4. For caregivers who value transparency and detailed records, weekly totals alone are not sufficient.

From a usability standpoint, if a caregiver has already clocked in and clocked out of a shift, they should be able to view:

• Date

• Client

• Clock-in and clock-out times

• Total hours for that shift

• A cumulative total for the selected pay period (ideally biweekly)

Several caregivers have mentioned platforms such as WellSky and Ally that offer this level of visibility. We would strongly prefer to stay with your system rather than switch software, but this feature is becoming increasingly important for retention and operational efficiency.

Is there currently a roadmap for making detailed shift history visible to caregivers regardless of approval status? If so, do you have an estimated timeline?

We would greatly appreciate an update, as this is becoming a recurring request.